Terms of Service
Welcome to Phoenix Health Care Medical Clinic. By using our website or visiting our clinic, you agree to the following terms and conditions. Please read them carefully.
1. Who We Are
Phoenix Health Care Medical Clinic is a private healthcare provider based in Edenvale, Johannesburg, South Africa. We offer general medical services, preventative care, and more. You can visit our website at www.phoenixhealthcare.co.za.
2. Using Our Services
- You must be 18 years or older to book an appointment for yourself. If you’re booking for a child, you must be the parent or legal guardian.
- All bookings must be made using correct personal details.
- You agree to follow all medical advice and clinic rules when visiting us.
3. Appointments & Cancellations
- Please arrive on time for your appointment.
- If you need to cancel, give us at least 24 hours’ notice where possible.
- Missed appointments without notice may result in a cancellation fee.
4. Payments
- All payments for consultations and services must be made on the day of your visit, unless otherwise arranged.
- We accept medical aids and private payments.
- It’s your responsibility to confirm with your medical aid whether your visit is covered.
5. Privacy & Confidentiality
- We take your privacy seriously. Your personal and medical information will be kept safe and confidential, as required by South African law (POPIA).
- We will never share your details without your consent, unless legally required.
6. Website Use
- You may use our website to get information, book appointments, or contact us.
- You agree not to use our website for any illegal or harmful purposes.
- We try to keep our website up to date, but we can’t guarantee all information will always be 100% accurate.
7. Changes to Terms
- These Terms of Service may change from time to time. We’ll post any updates on our website. Please check regularly for the latest version.
